Check your downconverted prices after acceptance!!
felixmizioznikov
30 Dec 2017 21:23
I've recently noticed when I edit and submit a batch of videos and I apply the down converted price, it reverts back to $49 after the videos have been reviewed and accepted. I have to reapply the new higher price again afterwards. yes the 'success' page pops-up afterwards indeed showing the price change but it doesn't seem to matter.
shaundaley
31 Dec 2017 15:30
I notified them of this bug months ago, which they acknowledeged, but it's still there. It happens when a 4k clip is set at a manual HD price, rather than the recommended automatic price.
I don't think the reversion actually occurs after review, but pretty much straightaway. I find that each time I save the various options for each clip - including the manual downconverted price - when I click on the clip's thumbnail and see it play as a buyer would, there has been an immediate switch to the HD price on display to what it would have been had the automatic downconverted price been opted for.
As a matter of course, I therefore have to re-edit the clip's price back to what I first entered. What's strange at this point is that the 'Pricing Method' option correctly shows 'Manual pricing for each size', but with the actual HD price having been altered from that which was entered to the autopriced figure. When I change that back to what I want, then resave, this time the system correctly holds the manual price.
Shaun
I don't think the reversion actually occurs after review, but pretty much straightaway. I find that each time I save the various options for each clip - including the manual downconverted price - when I click on the clip's thumbnail and see it play as a buyer would, there has been an immediate switch to the HD price on display to what it would have been had the automatic downconverted price been opted for.
As a matter of course, I therefore have to re-edit the clip's price back to what I first entered. What's strange at this point is that the 'Pricing Method' option correctly shows 'Manual pricing for each size', but with the actual HD price having been altered from that which was entered to the autopriced figure. When I change that back to what I want, then resave, this time the system correctly holds the manual price.
Shaun
TravelOnFire
3 Oct 2023 15:13
I have the same problem. And repricing and saving does not change it.