Processing Error for uploads
oelerichrandall
12 Feb 2019 16:50
Just did my first uploads... uploads 100% successful, but then when I go to look at My Uploads I might see Processing or not but regardless every successful upload immediately or a few minutes after upload ends up with a Processing Failed in My Uploads. What is going on? These are .tif photo images, about 80MB in size and 12 megapixels in resolution. How am I going to get started with stock on Pond5 if I can not get my photo uploads processed?
DavidHornchurch
12 Feb 2019 17:21
you need to upload jpegs pond5 does not accept tiffs convert your tiffs to jpegs and it will work
oelerichrandall
14 Feb 2019 12:33
Pond5 needs to update their info for contributors then, because at this link they state they accept TIFFs
https://contributor.pond5.com/getting-started/preparing-your-files-2/photos/
"We accept the following image formats:
JPG
TIFF
PNG"
But yes you were right, once I changed my images to PNG from TIFF they uploaded just fine.
https://contributor.pond5.com/getting-started/preparing-your-files-2/photos/
"We accept the following image formats:
JPG
TIFF
PNG"
But yes you were right, once I changed my images to PNG from TIFF they uploaded just fine.
DavidHornchurch
14 Feb 2019 14:40
glad you got it sorted, i uploaded a tiff a while ago by mistake and it failed, which is why i knew jpegs only, the info shoukd have been updated probably they do not want tiffs because of the file size being 8-10 times greater than a jpeg