FTP resume not working

OrClick 13 Jun 2017 13:11
I haven't been uploading for a few months.
Just came back to it. Using filezilla, but having some trouble: uploads don't resume if connection stops... the upload starts again from beginning.
OrClick 13 Jun 2017 13:25
Log (extract):
Status: Starting upload of E:\B.AA\1st batch\ES.AA.04_ToastDetail.04_25p_4k.mov
Status: Retrieving directory listing of "/"...
Command: TYPE I
Response: 200 Type set to: Binary.
Command: PASV
Response: 227 Entering passive mode (54,234,113,103,40,118).
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: File transfer failed
Status: Disconnected from server
Status: Resolving address of ftp.pond5.com
Status: Connecting to 54.234.113.103:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER OrClick
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Disconnected from server
Status: Delaying connection for 5 seconds due to previously failed connection attempt...
Status: Resolving address of ftp.pond5.com
Status: Connecting to 54.234.113.103:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Starting upload of E:\B.AA\1st batch\ES.AA.04_ToastDetail.04_25p_4k.mov
Status: Retrieving directory listing of "/"...
Command: TYPE I
Response: 200 Type set to: Binary.
Command: PASV
Response: 227 Entering passive mode (54,234,113,103,41,60).
Command: MLSD
Response: 150 File status okay. About to open data connection.
Response: 226 Transfer complete.
Command: PASV
Response: 227 Entering passive mode (54,234,113,103,41,249).
Command: STOR ES.AA.04_ToastDetail.04_25p_4k.mov
Response: 150 File status okay. About to open data connection.
Error: Connection timed out after 20 seconds of inactivity
Error: File transfer failed after transferring 1,835,008 bytes in 27 seconds
gregp5 13 Jun 2017 18:04
Hi OrClick,

Can you tell us which version of FileZilla you are using? Is your internet connection stable? If the connection to the FTP is lost on your end, the files will fail.

We will look into the possibility of allowing files to resume uploading once a lost connection has been re-established within a certain timeframe.
PhotoslotTV 5 Jul 2017 05:11
Same problem with Filezilla - cuts out after 50 seconds - also will not upload through upload interface - any suggestions?
vision008 5 Jul 2017 14:30
Same here with filezilla so updated to most recent version and same thing happened, then tried via P5 http user interface and got video codec not supported error so re-encoded video and tried filezilla route and get the same error message again.

Thnx.
RekindlePhoto 5 Jul 2017 15:46
Just looping last night and today with no complete upload.
vadervideo 5 Jul 2017 16:07
experiencing similar issues on ftp2 and now monitoring ftp. I have 12mbit upload speed solid connection. Just got a disconnect on ftp as well. This is horrible as it locks the filename and will never process if restarted with the same filename.
PhotoslotTV 5 Jul 2017 16:32
working fine now
gregp5 5 Jul 2017 17:10
Hi guys,

We have resolved this issue. Let us know if you're still experiencing anything weird.

Thanks!
vision008 5 Jul 2017 18:34
Appears to be working now - thanks.
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