Upload system is real catastrophe and pain - Please Fix It !

Beckhusen 3 May 2017 19:07
30-40% of my uploads must be uploaded twice or 3 times to be editable. Some uploads appear nowhere, others are not in row and endless processing or also more often processing errors happen.
Hey Pond5, please fix the basics before adding any new features. More and more uploading becomes a real pain and wasting time. No one other agency has such bugs, it's only here and it's a shame :[
CraftedShutter 4 May 2017 12:58
PLEASE FIX UPLOADS!!! It does not matter how I try FTP, site loader all get errors and is really slow! I have to try over and over. Can you do a speedy upload from Dropbox here?
RekindlePhoto 6 May 2017 15:30
I also continue to get processing errors on many clips.
RekindlePhoto 6 May 2017 22:17
Yup more than 15% fails to process today. Have to rename and try again. Kinda real expensive on a restrictive bandwidth.
456781 => gdpr 8 May 2017 19:19
456781 => gdpr
JHDT_Productions 10 May 2017 11:56
I wasn't having problems until last week.
Now if I upload videos I have to double check if they show up,or not.
If I re-upload via the web client I get an error saying they have already been uploaded.
But they don't show up.

Renaming them as Don suggested may work but would be a huge pain in the ass keeping track of the new names to keyword.
RudyMatchinga 22 May 2017 16:16
Weird. No problems here sending video or stills here.
JHDT_Productions 22 May 2017 16:21
That was May 10th when they were having issues.
maradek 24 May 2017 19:04
Uploads still don't work properly!

I'm struggling to upload 30 files since yesterday with FileZilla.
Larger files (~500 MB) fall into uploading 'loop' - as soon as file reaches 100% it starts to be uploaded again.

@POND5:
- are you aware of this bug and are you working on the solution?
- what's the status of this bug?
- did you estimate when the fix will be delivered?
MichaelWard 28 May 2017 03:07
Yeah, having similar issues. Very time consuming.
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