Can't upload releases

ZoranZeremski 24 Aug 2018 06:46
in past few days i can't upload releases...
Akhileshs21 24 Aug 2018 09:03
Same problem here. I can't upload or delete old releases.
pvreditor 26 Aug 2018 19:39
I also have the same problem, and started a discussion about it in the General section. I guess it's time to e-mail Support.
JHDT_Productions 26 Aug 2018 22:00
No guessing, everyone needs to email support.
I have the same problem, emailed them last night. I'd suggest everyone do the same so this gets fixed quick.
filmlikegallery 27 Aug 2018 07:36
I just got an email for this problem, all you need to do is just wait to be fixed.
Lawrence 27 Aug 2018 13:29
Hey folks - The dev team has just informed me that there is currently a delay in newly uploaded Releases appearing here - https://www.pond5.com/index.php?page=releases Please double check this page and you should see that your release has appeared. I've seen them appear after a few hours.
pvreditor 27 Aug 2018 17:51
Hey, Lawrence, I'm still having problems attaching releases. My latest releases are now showing up on my releases page, but the system is not showing me these new releases when I attempt to attach them to the appropriate videos. Only the release I uploaded a couple weeks ago is showing in my drop-down list of releases that can be attached-- none of the the new ones.
DarioOz 5 Sep 2018 17:28
Same problem here. Drop-down list of releases stil empty...
galitp5 5 Sep 2018 19:50
Hi folks -

Please remember that the drop-down list won’t show any rejected releases. It will only register releases that have been approved, which is why not all of your releases will be available.

This Help Center article is really helpful if you have any questions about release rejections -
https://help.pond5.com/hc/en-us/articles/200943893-Model-and-Property-Releases?mobile_site=true

Thanks!
DarioOz 6 Sep 2018 12:07
galitm5, Thank You for answer, but... how can I recognize an rejected release? And if (much important), why it was rejected? Inside my list is by now only one model release: for myself. This includes my personl data and an copy of my ID. Only two things could be criticized: shoot day and destination. These two fields are filled with "any". I think is obvious, that it makes no sens to upload a special release for every picture or video of myself shoot at different time at different location...

Thanks!
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