I speak software - fluently. If it's software I understand it, of course with the models behind.
I studied communication science and computer science at Technical University of Berlin.
I finished both, in computer science additionally with academic grade Dr. (similar to PhD) in the area of software quality.
Good known in the academic world are my mousemaps: An approach to read human body language automatically from the mouse lines and keyboard inputs. This helps to improve software usability.