Clips uploaded at same time

SlimmPickens 30 Aug 2013 20:41
Ryan, Some clips loaded in one group not showing up using key words. Example 27770780, Thank you, Greg
SlimmPickens 3 Sep 2013 13:55
Just a refresher, Could you check this out Ryan?
TheEngineer 3 Sep 2013 22:12
Not showing up in site search for "Salmon dying"
SlimmPickens 3 Sep 2013 23:38
When I type it in I get 6 clips and it's still not one of them. Thank you, I don't understand still
dapoopta 4 Sep 2013 01:38
so what's the problem, clips not being index by the search?
SlimmPickens 4 Sep 2013 02:15
The clips seem to show up for other people but I've tried two servers and when using the key words of either salmon or dying salmon some of them don't come up for me. I just don't understand how I can upload a whole group of clips and some don't search.
ryanp5 4 Sep 2013 18:15
Hey Slimm, I'm not seeing the clip either and I've sent this on to our dev team to look into it. Thanks for sending me this, I'll have something for you soon.

Ryan
Pond5 Crew
SlimmPickens 5 Sep 2013 12:02
Thanks Ryan, nothing yet I'll keep a lookout.
wideweb 5 Sep 2013 12:49
Ryan,

I updated some words in the DESCRIPTION field of some files, but the database was not updated. I mean the words were updated, but not found by the search engine. Same with SevArt.
SevArt 5 Sep 2013 13:40
WideWeb,

If you update your description you need to wait few hours, even a day or two until database is updated.

BTW, I'm glad that my "4K" word is not found by the search engine because my only intention is to let the customers know what can find from my library in 4K and HD format.
If a clip is in 4K format I have the "4K" term in keywords so that will appear in "4K" search.
If a clip is in HD format I just let the customer know in description there is a possible 4K version.
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